In 2004, when TN CEO Ling Huang and his wife learned that their son, Brian, was on the autism spectrum with severe language impairment, like parents around the world who hear these words, they were very concerned about Brian’s future. In 2010, realizing that the support services were not able to keep up with Brian’s development, Ling, a systems engineer, deeply explored the problem. Inefficiencies in data collection, sharing, and actioning were preventing Brian and millions globally with autism from reaching their highest growth potential during their childhood years.

The team created TN ActiveCare to improve client care through better data collection, sharing, and analysis. In 2014, when Brian was entering high school, Ling asked, “What will life be like for Brian when he finishes high school?” This question led to many years of masBility research and development, culminating in the creation of RoboCoach. RoboCoach is the primary workhorse of TN Digital Services (TNDS), TN’s successful supported ASD employment venture, providing excellent-quality document digitization by workers with Autism Spectrum Disorder. To date, TNDS has been in operations for over a year, digitizing more than 2 million pages with zero errors, proving the ASD employment model of TN and the value of RoboCoach.